The Corporate IT Forum

28 Aug 2015
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Balanced Business Scorecard Models: Use and Success What Balanced Business Scorecard models and measurement metrics does your organisation use, and have you found any success in measuring and reporting upon customer & supplier relationships? Skills and People, Operations/Service Management, Benchmarking

20 Aug 2015
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Managed Print and Scan Services Can you share your recent experiences and any lessons learned with Managed Print and Scan Services? Operations/Service Management, Supplier Management/Procurement

18 Aug 2015
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Sharing Service Management Tool with Partners and Suppliers Can you please share your opinions and experience of sharing your Service Management Tool (SMT) with partners and suppliers to maintain single source of the truth. Skills and People, Operations/Service Management, Security/Business Continuity, Supplier Management/Procurement, Benchmarking

13 Aug 2015
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Migration Between Vendors Does your organisation have any experience on migrating between vendors for end user computing, i.e. switching out the incumbent desktop/laptop provider to another vendor (e.g. Dell to another). Infrastructure, Supplier Management/Procurement, Benchmarking

12 Aug 2015
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Benefits of Business Intelligence Dashboards What are the true business benefits of Business Intelligence dashboards? Are there any organisations out there that can explain what benefits they have been able to measure and abstract from the planning and implementation of dashboards, both at operational, middle management and senior management/Director level? Technologies, Benchmarking

10 Aug 2015
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Computer Telephony Integration Implementation Is anyone able to share their experiences of implementing Computer Telephony Integration (CTI), specifically Click-to-dial but also any other CTI components, within their IT systems, including (but not limited to) Salesforce? Applications, Infrastructure, Technologies

27 Jul 2015
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Datacentre Cooling Does your organisation have any experience of using Adiabatic cooling in a Datacentre? Are you using it with contained cold aisles? Infrastructure, Technologies

27 Jul 2015
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Scaling Agile Has your organisation scaled Agile (deployed it more broadly)? If so, how did you go about this and what issues were encountered in doing so? Architecture/Strategy, Programme Management

22 Jul 2015
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Backup/Restore Policy What constitutes an effective Backup/Restore Policy? Operations/Service Management, Security/Business Continuity

21 Jul 2015
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Best Practice: Workplace and Mobility Strategy Would you be prepared to share your organisations workplace and mobility strategy with us? E.ON would like to understand what current organisation's views of "best practice" are. Applications, Architecture/Strategy, Infrastructure, Supplier Management/Procurement, Technologies

21 Jul 2015
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Data Backups & Test Restores Does your organisation back up all data? If so, how do you test your restores? Infrastructure, Operations/Service Management

20 Jul 2015
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Periodic Communications to Senior Business Stakeholders Does your organisation have a practice in place which concerns periodic reporting to senior business stakeholders? What type of content is included and do you have any guidelines in place for the reporting? Business Relations

16 Jul 2015
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Alternatives to Microsoft Visio Does your organisation use any alternatives to Microsoft Visio for modelling/diagrammatic purposes? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Programme Management, Security/Business Continuity, Supplier Management/Procurement, Benchmarking

15 Jul 2015
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Resource Management within a PPM tool Has your organisation experienced a transition to resource management within a Project Management tool and did the PPM tool meet all of the resource management requirements? What approach was taken? What problems were experienced, if any? How was it received by the organisation?

14 Jul 2015
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KPI stats and Metrics in IT Operations Has your organisation produced and utilised accurate and meaningful KPI stats within IT Operations. Any success? If so, what sort of things are they based on? Skills and People, Operations/Service Management, Benchmarking

13 Jul 2015
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Experiences with a Balanced Scorecard Has your organisation constructed a Balanced Scorecard based on measuring the effect of implementing strategy, and have you considered using the four Kaplan & Norton perspectives? Did it add value to your understanding of how a particular strategy was operating? Are there any key learning points from the development experience that are worth sharing? Architecture/Strategy

13 Jul 2015
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PEN testing in an Agile Environment In an Agile development project when is the best time to conduct application PEN testing? Programme Management, Security/Business Continuity

10 Jul 2015
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Key Processes using SaaS or in the Cloud Has your organisation implemented (or are you considering implementing) Software as a Service (or other Cloud) solutions for key processes (including, but not limited to, Payroll)? If so what good practices would you recommend? What good practices and issues were encountered? Applications, Architecture/Strategy, Business Relations, Governance, Skills and People, Operations/Service Management, Security/Business Continuity, Benchmarking

09 Jul 2015
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Computational Fluid Dynamics/High Performance Computing Does your organisation have any experiences with Computational Fluid Dynamics (CFD) in the cloud? How is this being utilised within your organisation? Architecture/Strategy, Infrastructure, Operations/Service Management, Technologies

08 Jul 2015
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Cloud Service Providers Which cloud computing platform does your organisation use? What are your experiences with Amazon Web Services, Microsoft Azure and other providers? Infrastructure, Operations/Service Management, Supplier Management/Procurement

07 Jul 2015
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Cloud Migration Strategy How has your organisation made the decision as to which applications/services to migrate to the cloud? What information was used to validate those decisions?

06 Jul 2015
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Microsoft Project Online Has your organisation migrated the project teams from on-premise Microsoft Project (MSP) to the new web based Microsoft Project Online? If so, have you found that Project Online meets the requirements of all your project managers, particularly those managing complex projects? Applications, Skills and People, Operations/Service Management, Programme Management

06 Jul 2015
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Supplier/Vendor Management Training Can you recommend any suppliers offering high quality supplier or vendor management training? Skills and People, Supplier Management/Procurement

03 Jul 2015
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Communication Strategy Are you implementing an IT communications programme or strategy? Have you designed target outcomes and measures for it - if so, what is your rational for choosing these? Architecture/Strategy, Business Relations, Skills and People, Infrastructure

02 Jul 2015
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Cost Comparison: Windows vs Apple Has your organisation undergone a cost comparison around supporting a Windows environment vs supporting an Apple environment? Applications, Technologies, Benchmarking

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