The Corporate IT Forum

13 Jul 2016
3 / 20
QA3886

HyperCare What do you consider is the differences between HyperCare and Warranty - what obligations or services should service provider be expected to provide?

12 Jul 2016
11 / 44
QA3885

Homeworker Broadband Does your IT department pick up the cost of broadband for your remote/home workers? Operations/Service Management, Supplier Management/Procurement

11 Jul 2016
1 / 19
QA3884

Ireland Payroll Processes Has anyone got experience/guidance of implementing a Payroll solution within the Republic of Ireland, including the interaction with the Revenue? Ideally related to using Oracle E-business suite, however just general processes around running a payroll in Ireland and the interaction with the Revenue would also be useful. Applications, Skills and People

06 Jul 2016
13 / 76
QA3883

IT Training Providers Can you provide recommendations for 3rd Party Suppliers in the UK market? Skills and People, Supplier Management/Procurement

05 Jul 2016
2 / 45
QA3882

Operations Bridge Organisation Structure How does your organisation structure its Operations Bridge Organisation? Skills and People, Operations/Service Management

04 Jul 2016
0 / 62
QA3881

IT Knowledge Management Framework Do you have experience with, or examples of best practice for knowledge management of IT at a manufacturing company? Applications, Governance, Skills and People, Infrastructure

28 Jun 2016
2 / 61
QA3880

Building an effective BI Project Team What skills and types of resources should an organisation build into a Business Intelligence project delivery team to best set up for success? Skills and People

27 Jun 2016
8 / 57
QA3879

Resourcing Project Management Do you use a specialist partner organisation to provide project management and analysis skills in addition to, or in place of, just going to the contractor market? Governance, Skills and People, Programme Management

15 Jun 2016
8 / 127
QA3878

Business Case for HR System Replacement How do you create a business case for HR system replacement when your current system delivers HR functionality? Applications, Business Relations, Governance, Supplier Management/Procurement

13 Jun 2016
4 / 154
QA3877

Test Management Tools Do you have any recommendations for test management tools that: a) integrate well with JIRA (e.g. defect linking) b) support Agile workflows c) provide metrics for both manual and automated test suites d) allow easy export of current and archived tests? Applications, Technologies, Benchmarking

10 Jun 2016
1 / 148
QA3876

Publishing and managing B2E mobile apps to BYOD Have your business departments asked you to support mobile apps for workers, i.e. B2E? If so, how did you give, provide and subsequently manage the B2E mobile apps on BYOD devices without using public app stores? Applications

09 Jun 2016
3 / 184
QA3875

Legal Document Management in SharePoint Have you had experience using SharePoint for Legal Document Management? If so, have you built it yourself or used Partner Products? Applications, Skills and People, Technologies

02 Jun 2016
5 / 235
QA3874

Reporting in Agile Does your organisation do progress reporting in an Agile system? If so, what does/doesn't work well? Governance, Skills and People, Programme Management, Security/Business Continuity, Benchmarking

27 May 2016
4 / 205
QA3873

SharePoint Migration Tools Can you share your experience (good or bad) of using SharePoint migration tools from vendors such as Metalogix or AvePoint either first-hand or through engagement with a consultancy? Applications, Governance, Security/Business Continuity, Technologies

26 May 2016
0 / 191
QA3872

Microsoft Application Virtualization Does your organisation have experience with Microsoft Application Virtualization (AppV)? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Technologies

17 May 2016
8 / 257
QA3871

SFIA Adoption Has your organisation adopted the use of SFIA across a global or Group environment? How successful has this been? Skills and People

12 May 2016
2 / 128
QA3870

SAP 3rd Party Support Have you transitioned, or considered moving, your SAP support to a 3rd party provider? Supplier Management/Procurement, Benchmarking

12 May 2016
2 / 258
QA3869

Office 2010 to 2016 Upgrade Has your organisation performed an upgrade from Microsoft Office 2010 to 2016? If so, what problems did you encounter? How were these overcome? Applications, Architecture/Strategy, Infrastructure

11 May 2016
4 / 186
QA3868

Endpoint Encryption Has your organisation undertaken a comparison between Microsoft Bitlocker and Symantec Endpoint Encryption? Applications, Architecture/Strategy, Infrastructure, Security/Business Continuity, Supplier Management/Procurement, Technologies

03 May 2016
7 / 194
QA3867

Service Level Management How does your organisation deal with Priority 1 and 2 Incidents with a limited resource? Do you set expectations with business colleagues that unless it is a P1 or P2 it will be dealt with on a best endeavours basis or do you do something smarter? Within Severn Trent Water's IT department, they constantly find ourselves dealing with Priority 1 and 2 Incidents and dealing with Priority 3 and below on a best endeavours basis. Operations/Service Management

29 Apr 2016
4 / 222
QA3866

Service Level Agreement Templates Do you have a Service Level Agreement template that you could share? Applications, Business Relations, Governance, Operations/Service Management

28 Apr 2016
0 / 157
QA3865

Secure Externalised Azure Servers What do you believe is the best practice to secure externalised Azure servers? Architecture/Strategy, Infrastructure, Security/Business Continuity

27 Apr 2016
2 / 165
QA3864

Integration / Middleware Product Selection Do you or someone in your organisation have any experience to share around API Gateways/Management and Message oriented Middleware along with other integration components, when looking to augment your integration capabilities to support your move to adopting microservices? Applications, Architecture/Strategy, Skills and People, Infrastructure, Technologies

27 Apr 2016
12 / 191
QA3863

Password Complexity What approach do you implement around password controls? More specifically, do you use single sign on? What password length do you set? How many passwords do you remember (unable to use again)? How often do you force a change? Do you force complex passwords (with Upper/ Lower / Numbers / Symbols)? Governance, Infrastructure, Security/Business Continuity

21 Apr 2016
4 / 169
QA3862

Publishing FIM Externally How does organisation enable customers outside of your corporate network to reset their AD passwords? Have you used Forefront Identity Manager (FIM)? Governance, Infrastructure, Operations/Service Management, Security/Business Continuity, Technologies

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