The Corporate IT Forum

22 May 2015
1 / 48

Self Service Helpdesk Software What self service software does your organisation use as part of its helpdesk support package? Applications, Operations/Service Management, Supplier Management/Procurement

21 May 2015
0 / 66

Average Desktop Cost per User Would you be able to anonymously share your average cost per user to deliver a desktop? Architecture/Strategy, Operations/Service Management

15 May 2015
2 / 67

Electronic Records Management What model has your organisation adopted for the management of electronic records? Architecture/Strategy, Governance, Operations/Service Management

13 May 2015
5 / 94

BlackBerry 10 Charging Strategies Does your organisation deploy BlackBerrys to its staff and re-charge the costs across the business? Business Relations, Infrastructure, Operations/Service Management, Supplier Management/Procurement, Technologies, Benchmarking

12 May 2015
7 / 99

Implementing Salesforce Does your organisation use SalesForce, if so can you recommend a good implementation partner? Architecture/Strategy, Infrastructure

01 May 2015
2 / 97

SharePoint InfoPath Forms With the planned retirement of Microsoft Infopath forms within SharePoint, what web based forms alternatives are you considering? Applications, Operations/Service Management

22 Apr 2015
7 / 151

Website Accessibility Standards What resources have you used to guarantee your website(s) meets accessibility standards? Applications, Governance, Technologies

16 Apr 2015
2 / 122

End-User Monitoring What end-user monitoring solution does your organisation use? Applications, Infrastructure, Operations/Service Management, Supplier Management/Procurement, Benchmarking

02 Apr 2015
2 / 130

Internet Service Providers What Internet Service Provider does your organisation use? Infrastructure, Supplier Management/Procurement

01 Apr 2015
0 / 143

Public WiFi Networks What personal information do you capture when people request access to your public WiFi network? Governance, Infrastructure

24 Mar 2015
0 / 139

Corporate Email Encryption on iPhones Do you use an outsourced service provider for corporate email encryption on iPhones? Applications, Infrastructure, Operations/Service Management, Security/Business Continuity, Technologies

23 Mar 2015
5 / 176

Offshore Services Do you work with any offshore providers, particularly service desk and phone contact support services? Infrastructure, Operations/Service Management, Supplier Management/Procurement

19 Mar 2015
2 / 109

Financial Forecasting Applications What financial forecasting package does your organisation use? Applications, Architecture/Strategy

18 Mar 2015
4 / 125

Warehousing and Order Management Systems Which warehousing and order management system does your organisation use? Applications, Architecture/Strategy, Infrastructure

17 Mar 2015
5 / 202

System Monitoring Tools What solution do you have in place to monitor hardware, software systems and applications? Applications, Infrastructure, Technologies

04 Mar 2015
6 / 273

Website Traffic Filtering Systems What product or service does your organisation use to filter web traffic? Governance, Security/Business Continuity

02 Mar 2015
12 / 173

Confidential Document Distribution Systems Do you have a system in place to distribute confidential documents electronically, allowing annotation and search functionality? Applications, Infrastructure, Operations/Service Management

27 Feb 2015
8 / 181

Security Information and Event Management What Security Information and Event Management (SIEM) solution are you using? Applications, Security/Business Continuity

26 Feb 2015
0 / 193

SAP SOLMAN Do you have any experience of using SAP SOLMAN that you would be willing to share? Programme Management, Technologies

24 Feb 2015
2 / 190

Google Productivity Suite: Security Policy Has your organisation implemented a security policy around the use of the Google suite of productivity applications? Applications, Security/Business Continuity

23 Feb 2015
14 / 225

SMS Based Messaging Tools Do you communicate to staff via an SMS tool (e.g. WhatsApp) when major incidents occur and communication via other means is not possible? Infrastructure, Operations/Service Management, Technologies

19 Feb 2015
0 / 221

Delivering IT Services to New Premises Are you in the process of or have you recently completed an IT move to new premises? Applications, Architecture/Strategy, Infrastructure, Supplier Management/Procurement, Technologies

17 Feb 2015
4 / 238

Baselining IT Costs Do you use or have access to a standard IT cost model which allows you to baseline your respective IT costs against a standard IT cost framework? Architecture/Strategy, Governance, Operations/Service Management

16 Feb 2015
6 / 275

Incorporating Lessons Learned Do you have a process in place that allows any 'lessons learned' to be incorporated effectively into any new work that is carried out? Governance, HR, Programme Management

10 Feb 2015
4 / 236

Migrating to Office 365 Have you or are you in the process of migrating to Microsoft Office 365? Applications, Operations/Service Management, Supplier Management/Procurement

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Making a Difference

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