The Corporate IT Forum

08 Feb 2016
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QA3838

IT Cost Apportionment Models What cost-sharing models does your organisation use? More specifically, when allocating the costs of IT shared infrastructure and applications across business services or product lines in their Activity Based Costing Models, where a range of business services are supported. Applications, Infrastructure, Benchmarking

04 Feb 2016
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QA3837

IaaS/PaaS Providers Is your organisation currently using or considering using IaaS or PaaS? What criteria was used when choosing the service provider and has the service met expectations? Architecture/Strategy, Business Relations, Infrastructure, Operations/Service Management, Security/Business Continuity, Technologies, Benchmarking

02 Feb 2016
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QA3836

KPIs for Business Partner Teams How does your organisation measure the value that the Account Management/Business Partner teams add to the business? Business Relations, Skills and People, Benchmarking

28 Jan 2016
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QA3835

Configuration Management Strategy Do you have any experience of creating a configuration management strategy and tool? If not, would you be able to put Erin in touch with a colleague who does? Architecture/Strategy, Governance, Skills and People, Operations/Service Management, Technologies

27 Jan 2016
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qa3834

Microsoft Access Usage Policy Does your organisation have a Policy around Microsoft Access Usage? If so, can you share this please? Applications, Governance

07 Jan 2016
3 / 93
QA3833

Cyber Insurance Policy Has your organisation either looked at or taken out a Cyber Insurance policy? Applications, Architecture/Strategy, Business Relations, Governance, Infrastructure, Operations/Service Management, Programme Management, Benchmarking

06 Jan 2016
7 / 150
QA3832

Reaction to Increased Phishing Attacks Has your organisation recently experienced an increase in phishing and spear phishing or email malware attacks? If so, what actions are you taking to address this? Governance, Operations/Service Management, Security/Business Continuity

21 Dec 2015
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QA3831

Implementing Maturity Models Has your organisation implemented a Maturity Model for your project delivery and analysis functions? If so, how did you go about selecting a model or creating a bespoke version and what issues have you experienced in embedding it? Governance, Programme Management, Benchmarking

18 Dec 2015
2 / 149
QA3830

Knowledge Management System Has your organisation introduced a knowledge management or practice reference system? Applications, Architecture/Strategy, Infrastructure, Technologies

16 Dec 2015
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QA3829

Tivoli Workload Scheduler Does your organisation use Tivoli Workload Scheduler (TWS)? If yes, how do you support both mainframe and distributed TWS?

15 Dec 2015
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QA3828

IT Benchmarking by Consultants Has your organisation used a specialist third party to benchmark any or all of the IT function? If so, what company was used and what was the experience of the engagement and the output value? Benchmarking

11 Dec 2015
2 / 124
QA3827

SAP Licensing How does your organisation optimise and automate SAP license allocation through the lifecycle of a user - do you align licenses to roles, job families or some other measure?  Are you tied into support and maintenance charges for unused SAP licenses - how have you addressed this with SAP?  Have you considered re-selling licenses to other organisations, sought other arrangements? Supplier Management/Procurement

17 Nov 2015
3 / 145
QA3826

International Mobile Network Operators Can you share any experiences and any lessons learned with international Mobile Network Operators (MNOs)? Infrastructure, Operations/Service Management, Supplier Management/Procurement

16 Nov 2015
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QA3825

Global EUC + Supplier Managament Has your organisation considered implementing global Supplier Relationship Management for end user computing? What did your SRM/Vendor Management organisation look like? Can you please share your experience?  Governance, Supplier Management/Procurement

16 Nov 2015
3 / 153
QA3824

Staffing Levels - Service Desk Analysts How many Service Desk Analysts/Agents does your organisation have for 1st line support? What first-time fix rate do they achieve and what initiatives have been implemented for self service? Skills and People, Operations/Service Management

13 Nov 2015
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QA3823

Data Filing in Global Offices Has your organisation looked into technology solutions such as Azure, AWS or Local attached NAS Device to file data at your offices? Infrastructure, Operations/Service Management, Technologies

10 Nov 2015
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QA3822

Business Analysis: Changing Requirements Has your company looked in to using third parties as Service or Software providers? Have you been involved in new areas of conversation (e.g. procurement requirements and details which need to be part of a contract)? As a Business Analyst, has your company expected you to record this information as a requirement? Architecture/Strategy, Supplier Management/Procurement

06 Nov 2015
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QA3821

Vendor Selection For Portal Technology How has your organisation approached the problem of vendor selection for internet portal technology? Have you decided to go with a vendor who is experienced in the creation of the portal itself, or taken the approach to go with a vendor that is maybe less experienced in portal technology, but already a partner in online solutions? Architecture/Strategy, Technologies

22 Oct 2015
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QA3820

Scheduling Of Information To Display Assets Does your organisation use an application that will allow the temporary scheduling of paper marketing material (posters and leaflets) to picture frames and other assets in specific locations?

13 Oct 2015
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QA3819

eCommerce Product Recommendations Has your organisation rationalised the number of eCommerce solutions you use? If so, what did you find flexible, feature rich and easy to both deploy and maintain? Applications, Architecture/Strategy, Supplier Management/Procurement

12 Oct 2015
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QA3818

Integration between Internet Website and Intranet Site How does your organisation handle public website and intranet integration? Architecture/Strategy, Technologies

12 Oct 2015
1 / 179
QA3817

Policy & Process Visualisation Does your organisation have a product that supports the identification of commonality, duplication and inconsistency in a visual map? If so, would you be able to discuss further? Applications

06 Oct 2015
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QA3816

Programme / Project Dependency Models Does your organisation have an existing capability to handle large amounts of data across many projects? Are you able to dynamically display this in a number of ways, including a highly visual aspect? Programme Management

05 Oct 2015
1 / 199
QA3815

Data Loss Prevention for Cloud Services Does your organisation have a strategic approach to dealing with Data Loss Prevention (DLP) as the movement to SaaS and cloud-based solutions increases?If so, has a solution been devevloped internally or has a product been 'bought in' to cover the main issues and has movement to cloud-based services resulted in an increase of this type of issue? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Security/Business Continuity, Supplier Management/Procurement, Technologies, Benchmarking

30 Sep 2015
2 / 210
QA3814

ServiceNow Implementation Has your organisation implemented ServiceNow? If so, would you be able to share experiences around the implementation to support Extranet functionality - more specifically, for Content Management, Article sharing and general information sharing from central Head Office to a distributed network? Applications, Architecture/Strategy, Operations/Service Management, Technologies

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