The Corporate IT Forum

22 May 2015
1 / 48
QA3772

Self Service Helpdesk Software What self service software does your organisation use as part of its helpdesk support package? Applications, Operations/Service Management, Supplier Management/Procurement

21 May 2015
0 / 66
QA3771

Average Desktop Cost per User Would you be able to anonymously share your average cost per user to deliver a desktop? Architecture/Strategy, Operations/Service Management

15 May 2015
2 / 67
QA3770

Electronic Records Management What model has your organisation adopted for the management of electronic records? Architecture/Strategy, Governance, Operations/Service Management

13 May 2015
5 / 94
QA3769

BlackBerry 10 Charging Strategies Does your organisation deploy BlackBerrys to its staff and re-charge the costs across the business? Business Relations, Infrastructure, Operations/Service Management, Supplier Management/Procurement, Technologies, Benchmarking

12 May 2015
7 / 99
QA3768

Implementing Salesforce Does your organisation use SalesForce, if so can you recommend a good implementation partner? Architecture/Strategy, Infrastructure

01 May 2015
2 / 97
QA3767

SharePoint InfoPath Forms With the planned retirement of Microsoft Infopath forms within SharePoint, what web based forms alternatives are you considering? Applications, Operations/Service Management

22 Apr 2015
7 / 151
QA3766

Website Accessibility Standards What resources have you used to guarantee your website(s) meets accessibility standards? Applications, Governance, Technologies

16 Apr 2015
2 / 122
QA3765

End-User Monitoring What end-user monitoring solution does your organisation use? Applications, Infrastructure, Operations/Service Management, Supplier Management/Procurement, Benchmarking

02 Apr 2015
2 / 130
QA3764

Internet Service Providers What Internet Service Provider does your organisation use? Infrastructure, Supplier Management/Procurement

01 Apr 2015
0 / 143
QA3763

Public WiFi Networks What personal information do you capture when people request access to your public WiFi network? Governance, Infrastructure

24 Mar 2015
0 / 139
QA3762

Corporate Email Encryption on iPhones Do you use an outsourced service provider for corporate email encryption on iPhones? Applications, Infrastructure, Operations/Service Management, Security/Business Continuity, Technologies

23 Mar 2015
5 / 176
QA3761

Offshore Services Do you work with any offshore providers, particularly service desk and phone contact support services? Infrastructure, Operations/Service Management, Supplier Management/Procurement

19 Mar 2015
2 / 109
QA3760

Financial Forecasting Applications What financial forecasting package does your organisation use? Applications, Architecture/Strategy

18 Mar 2015
4 / 125
QA3759

Warehousing and Order Management Systems Which warehousing and order management system does your organisation use? Applications, Architecture/Strategy, Infrastructure

17 Mar 2015
5 / 202
QA3758

System Monitoring Tools What solution do you have in place to monitor hardware, software systems and applications? Applications, Infrastructure, Technologies

04 Mar 2015
6 / 273
QA3757

Website Traffic Filtering Systems What product or service does your organisation use to filter web traffic? Governance, Security/Business Continuity

02 Mar 2015
12 / 173
QA3756

Confidential Document Distribution Systems Do you have a system in place to distribute confidential documents electronically, allowing annotation and search functionality? Applications, Infrastructure, Operations/Service Management

27 Feb 2015
8 / 181
QA3755

Security Information and Event Management What Security Information and Event Management (SIEM) solution are you using? Applications, Security/Business Continuity

26 Feb 2015
0 / 193
QA3754

SAP SOLMAN Do you have any experience of using SAP SOLMAN that you would be willing to share? Programme Management, Technologies

24 Feb 2015
2 / 190
QA3753

Google Productivity Suite: Security Policy Has your organisation implemented a security policy around the use of the Google suite of productivity applications? Applications, Security/Business Continuity

23 Feb 2015
14 / 225
QA3752

SMS Based Messaging Tools Do you communicate to staff via an SMS tool (e.g. WhatsApp) when major incidents occur and communication via other means is not possible? Infrastructure, Operations/Service Management, Technologies

19 Feb 2015
0 / 221
QA3751

Delivering IT Services to New Premises Are you in the process of or have you recently completed an IT move to new premises? Applications, Architecture/Strategy, Infrastructure, Supplier Management/Procurement, Technologies

17 Feb 2015
4 / 238
QA3750

Baselining IT Costs Do you use or have access to a standard IT cost model which allows you to baseline your respective IT costs against a standard IT cost framework? Architecture/Strategy, Governance, Operations/Service Management

16 Feb 2015
6 / 275
QA3749

Incorporating Lessons Learned Do you have a process in place that allows any 'lessons learned' to be incorporated effectively into any new work that is carried out? Governance, HR, Programme Management

10 Feb 2015
4 / 236
QA3748

Migrating to Office 365 Have you or are you in the process of migrating to Microsoft Office 365? Applications, Operations/Service Management, Supplier Management/Procurement

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