Question and Answer Service

21 Jun 2013
6 / 171

Desktop / Thin Client Hardware Suppliers Does your organisation have a "One Stop Shop" to supply desktop and thin client hardware requirements? Infrastructure, Supplier Management/Procurement

19 Jun 2013
6 / 298

Replacing Corporate Intranets Have you implemented or replaced a corporate intranet? Applications, Architecture/Strategy, Business Relations

14 Jun 2013
8 / 206

Service Desk User Identity Verification How does your organisation verify the identity of users who are calling in to the Service Desk (e.g. for a password reset)? Operations/Service Management, Security/Business Continuity

11 Jun 2013
3 / 236

Managing Problem Management Have you successfully implemented the ITIL "Problem Management" concept? Operations/Service Management

10 Jun 2013
9 / 266

BlackBerry to Windows 8 Phone migration Has anyone migrated from BlackBerry to the Windows 8 phone platform? Architecture/Strategy, Governance, Infrastructure, Operations/Service Management, Technologies

07 Jun 2013
3 / 144

IT Service Categories How do you define your IT Service Categories? Applications, Operations/Service Management

06 Jun 2013
4 / 216

E-Learning Content Does your organisation have any effective e-learning content based on Data Protection (all staff), Duty of Care and Internal Environment Management (facilities staff)? HR, Security/Business Continuity

05 Jun 2013
6 / 242

Building PMO Capability Has your organisation set up a global Project Management Office (PMO) practice? Governance, Programme Management

31 May 2013
1 / 172

Software Patents Has your organisation ever used a third party to obtain a software patent? Applications, Supplier Management/Procurement

30 May 2013
3 / 201

Outsourced Desktop Providers Has your organisation gone through a transition from one outsourced desktop provider to another? Architecture/Strategy, Infrastructure, Supplier Management/Procurement

29 May 2013
2 / 244

Per-Server Costs Do you have experience of per-server cost estimates (including OpEx) or costing approaches? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Supplier Management/Procurement

23 May 2013
3 / 267

Adobe Creative Suite Moving to the Cloud - Implications for Licensing Are Forum members affected by Adobe's introduction of a Cloud based subscription model for its Creative Suite, now called Creative Cloud? Applications, Supplier Management/Procurement

23 May 2013
5 / 161

Service Improvement Plans Has your organisation implemented a Service Improvement Plan? Business Relations, Operations/Service Management

22 May 2013
4 / 169

SAP Cutover Manager Have you used the services of a dedicated or specialist SAP Cutover Manager on SAP implementations? Applications, HR, Programme Management

21 May 2013
2 / 196

Implementing Data Governance Has your organisation adopted a data governance framework? Architecture/Strategy, Governance

13 May 2013
4 / 308

IT Strategy Templates Does your organisation use a standard template when writing IT strategies? Architecture/Strategy

13 May 2013
3 / 289

Managing Online Services Can you effectively manage performance risks with SaaS or Cloud sourced E-commerce solutions? Applications, Infrastructure, Operations/Service Management

10 May 2013
4 / 192

Internal Customer Satisfaction Do have a system in place to monitor internal customer satisfaction?  Business Relations, Operations/Service Management, Benchmarking

09 May 2013
4 / 289

Integrated HR Systems Does your organisation have an integrated HR system? Applications, Business Relations, HR, Infrastructure, Operations/Service Management, Supplier Management/Procurement, Technologies

08 May 2013
2 / 255

Internet Based Video Content Does your organisation allow users access to video content online? Architecture/Strategy, Infrastructure, Security/Business Continuity, Technologies

07 May 2013
6 / 192

Workforce Management Has your organisation implemented a Workforce Management Application? Applications, Business Relations, Programme Management, Supplier Management/Procurement

03 May 2013
4 / 210

Engagement with Internal Customers Does your organisation have a formal engagement process between your IT department and internal business customers? Business Relations, Governance, Operations/Service Management, Programme Management

02 May 2013
6 / 310

Corporate WiFi Networks Does your organisation have WiFi networks that provide Internet access only? Infrastructure, Security/Business Continuity, Technologies

02 May 2013
4 / 165

Learning and Development Programmes Do you have experience of designing or building an in-house learning and development programme for your management team? Applications, HR

01 May 2013
3 / 312

Benchmarking Services Have you recently used any benchmarking organisations that cover both internal IT services and outsourced elements? Business Relations, Benchmarking

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Unparalleled Learning

Members Include

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"Just wanted to say thanks; another great day where I have come out with more knowledge than I entered with"

"Many thanks; [the event was] very good and beneficial"

"I have never not found a day interesting"

"The Corporate IT Forum is a fantastic level check, free of vendor sell and consultancy hype. I like the open sharing of experience…"

"We get valuable knowledge and experience from members of The Corporate IT Forum. This helps us to make better and informed decisions to reach our business goals…"

"The knowledge from other people on what they are doing/have done is invaluable to my team"

"The workshop validated the marketplace for supplier apps; participants were of a uniformly high standard; personally, I value highly the ethos of the Forum in the fact that it is supplier independent"

Tel: +44 (0) 1442 866634

The Q&A Service

The Corporate IT Forum's Q&A Service is a managed and moderated research and information service allowing Corporate IT professionals to share experiences and ideas on aspects of IT that they are currently finding challenging. Members use this service to get near immediate answers to their IT problems and as such is valued as one of the most useful services that The Forum delivers.