Question and Answer Service

03 Oct 2013
6 / 424

Web Browsers with Microsoft Office 365 Which web browser does your organisation use alongside Microsoft Office 365? Applications, Architecture/Strategy, Infrastructure, Programme Management, Security/Business Continuity

02 Oct 2013
9 / 352

E-mail Retention Times What is the retention time your organisation allows for e-mails on active accounts? Business Relations, Governance, Infrastructure, Security/Business Continuity

30 Sep 2013
4 / 418

Service Desk Benchmarking What metrics do you log and report against for your service desk statistics? Operations/Service Management, Benchmarking

26 Sep 2013
7 / 383

Support Services for the Executive Board Do you offer a VIP support service for your Executive Board members? Operations/Service Management

25 Sep 2013
3 / 448

Metadata Repositories What Metatdata repository does your organisation use? Applications, Architecture/Strategy, Governance, Infrastructure, Technologies

23 Sep 2013
1 / 494

Red Hat Storage Solutions Has your organisation either scoped or installed any Red Hat Storage Solutions in your Data Centres? Architecture/Strategy, Infrastructure, Technologies, Benchmarking

19 Sep 2013
1 / 424

Accessing Email Attachments Remotely Have you experienced any performance issues when launching email attachments remotely within Outlook 2010? Applications

17 Sep 2013
8 / 487

Mobile Phone Billing and Usage Reports What information is included on the monthly mobile phone usage report sent by your provider? Infrastructure, Supplier Management/Procurement

16 Sep 2013
1 / 424

Kelway as a Service Desk Provider Has your organisation used Kelway as a service desk provider? Operations/Service Management, Supplier Management/Procurement

13 Sep 2013
8 / 454

Information Security Policies and Procedures How does your organisation communicate and educate users on information security policies and procedures? Governance, Security/Business Continuity

12 Sep 2013
1 / 269

Electronic Discovery Services Do you have experience of building a business case within your organisation for an electronic discovery end-to-end service?

11 Sep 2013
0 / 294

Data Masking and Subsetting Have you used Oracle's test data tools for data masking and subsetting, or would you recommend another solution? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Technologies, Benchmarking

10 Sep 2013
0 / 279

Development Planning Templates Are you able to share any example documents / templates that your organisation uses at the beginning of projects to plan the enterprise architecture of systems being developed?     Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Programme Management, Technologies

09 Sep 2013
5 / 356

Mobile Technologies for Customer-Facing Staff Have you successfully deployed mobile technologies (e.g. smartphones, tablets) to customer-facing staff? Applications, Infrastructure, Technologies

06 Sep 2013
2 / 281

SharePath Has your organisation implemented SharePath, a product from Correlsense? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Technologies, Benchmarking

05 Sep 2013
3 / 325

SaaS Support How much support does your Service Desk provide for SaaS solutions? Operations/Service Management

04 Sep 2013
7 / 370

Desktop User Rights With more varied user devices, how does your organisation manage administrator rights on the desktop? Infrastructure, Operations/Service Management

03 Sep 2013
10 / 299

Hardware Maintenance How does your organisation manage its hardware maintenance, is this contracted out or done in-house? Infrastructure, Operations/Service Management, Supplier Management/Procurement

02 Sep 2013
10 / 324

Desktop Printing to PDF What software products does your organisation use for desktops that enable them to print to Adobe PDF? Applications, Infrastructure

30 Aug 2013
8 / 478

Business Intelligence Tools Has your organisation deployed traditional business intelligence tools (e.g. Business Objects, Microsoft SSRS/SSAS) or have you moved to towards newer tools (e.g. Tableau, QlikView)? Applications, Architecture/Strategy

29 Aug 2013
6 / 342

General Software Providers Does your organisation use a General Software Large Account Reseller (LAR)? Supplier Management/Procurement

19 Aug 2013
3 / 581

Oracle eBusiness Suite - Sourcing Module Do you have experience of rolling-out Oracle eBusiness Suite - Sourcing Module? Applications, Governance, Programme Management, Supplier Management/Procurement

15 Aug 2013
3 / 510

Browsium Internet Explorer plug-in Have you used the Browsium Ion plug-in to assist your Internet Explorer upgrade? Applications, Architecture/Strategy, Infrastructure

13 Aug 2013
1 / 698

Governance of Shadow IT How do you define a high-level governance structure for applications and systems developed or procured by business departments?   Applications, Architecture/Strategy, Business Relations, Governance, Operations/Service Management, Security/Business Continuity, Supplier Management/Procurement, Technologies

13 Aug 2013
3 / 525

Possible Sale of BlackBerry: How will it impact upon your business? Will the possible sale of BlackBerry have an impact on your organisation's future mobile strategy? Infrastructure, Technologies

Page 5 of 71

Unparalleled Learning

Members Include

united biscuits
travis perkins
start stop bwd fwd

"Just wanted to say thanks; another great day where I have come out with more knowledge than I entered with"

"Many thanks; [the event was] very good and beneficial"

"I have never not found a day interesting"

"The Corporate IT Forum is a fantastic level check, free of vendor sell and consultancy hype. I like the open sharing of experience…"

"We get valuable knowledge and experience from members of The Corporate IT Forum. This helps us to make better and informed decisions to reach our business goals…"

"The knowledge from other people on what they are doing/have done is invaluable to my team"

"The workshop validated the marketplace for supplier apps; participants were of a uniformly high standard; personally, I value highly the ethos of the Forum in the fact that it is supplier independent"

Tel: +44 (0) 1442 866634

The Q&A Service

The Corporate IT Forum's Q&A Service is a managed and moderated research and information service allowing Corporate IT professionals to share experiences and ideas on aspects of IT that they are currently finding challenging. Members use this service to get near immediate answers to their IT problems and as such is valued as one of the most useful services that The Forum delivers.