Question and Answer Service

08 Oct 2013
5 / 401
QA3539

Moving Stored Emails to Network Storage Do you have experience of moving bulk quantities of email (10,000s) to network storage? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Technologies

07 Oct 2013
7 / 251
QA3538

Scanning and Document Management Systems What application does your organisation use for scanning pages into a document management system?  Applications, HR, Infrastructure, Operations/Service Management, Supplier Management/Procurement, Technologies

04 Oct 2013
0 / 328
QA3537

ParAccel for Business Intelligence Has your organisation ever used ParAccel for Business Intelligence and Big Data? Applications, Architecture/Strategy, Supplier Management/Procurement

03 Oct 2013
6 / 436
QA3536

Web Browsers with Microsoft Office 365 Which web browser does your organisation use alongside Microsoft Office 365? Applications, Architecture/Strategy, Infrastructure, Programme Management, Security/Business Continuity

02 Oct 2013
9 / 361
QA3535

E-mail Retention Times What is the retention time your organisation allows for e-mails on active accounts? Business Relations, Governance, Infrastructure, Security/Business Continuity

30 Sep 2013
4 / 428
QA3534

Service Desk Benchmarking What metrics do you log and report against for your service desk statistics? Operations/Service Management, Benchmarking

26 Sep 2013
7 / 391
QA3533

Support Services for the Executive Board Do you offer a VIP support service for your Executive Board members? Operations/Service Management

25 Sep 2013
3 / 457
QA3532

Metadata Repositories What Metatdata repository does your organisation use? Applications, Architecture/Strategy, Governance, Infrastructure, Technologies

23 Sep 2013
1 / 505
QA3531

Red Hat Storage Solutions Has your organisation either scoped or installed any Red Hat Storage Solutions in your Data Centres? Architecture/Strategy, Infrastructure, Technologies, Benchmarking

19 Sep 2013
1 / 429
QA3530

Accessing Email Attachments Remotely Have you experienced any performance issues when launching email attachments remotely within Outlook 2010? Applications

17 Sep 2013
8 / 497
QA3529

Mobile Phone Billing and Usage Reports What information is included on the monthly mobile phone usage report sent by your provider? Infrastructure, Supplier Management/Procurement

16 Sep 2013
1 / 431
QA3528

Kelway as a Service Desk Provider Has your organisation used Kelway as a service desk provider? Operations/Service Management, Supplier Management/Procurement

13 Sep 2013
8 / 460
TISSQA261

Information Security Policies and Procedures How does your organisation communicate and educate users on information security policies and procedures? Governance, Security/Business Continuity

12 Sep 2013
1 / 273
QA3527

Electronic Discovery Services Do you have experience of building a business case within your organisation for an electronic discovery end-to-end service?

11 Sep 2013
0 / 301
QA3526

Data Masking and Subsetting Have you used Oracle's test data tools for data masking and subsetting, or would you recommend another solution? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Technologies, Benchmarking

10 Sep 2013
0 / 285
QA3525

Development Planning Templates Are you able to share any example documents / templates that your organisation uses at the beginning of projects to plan the enterprise architecture of systems being developed?     Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Programme Management, Technologies

09 Sep 2013
5 / 362
QA3524

Mobile Technologies for Customer-Facing Staff Have you successfully deployed mobile technologies (e.g. smartphones, tablets) to customer-facing staff? Applications, Infrastructure, Technologies

06 Sep 2013
2 / 288
QA3523

SharePath Has your organisation implemented SharePath, a product from Correlsense? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Technologies, Benchmarking

05 Sep 2013
3 / 330
QA3522

SaaS Support How much support does your Service Desk provide for SaaS solutions? Operations/Service Management

04 Sep 2013
7 / 376
QA3521

Desktop User Rights With more varied user devices, how does your organisation manage administrator rights on the desktop? Infrastructure, Operations/Service Management

03 Sep 2013
10 / 305
QA3520

Hardware Maintenance How does your organisation manage its hardware maintenance, is this contracted out or done in-house? Infrastructure, Operations/Service Management, Supplier Management/Procurement

02 Sep 2013
10 / 328
QA3519

Desktop Printing to PDF What software products does your organisation use for desktops that enable them to print to Adobe PDF? Applications, Infrastructure

30 Aug 2013
8 / 486
QA3518

Business Intelligence Tools Has your organisation deployed traditional business intelligence tools (e.g. Business Objects, Microsoft SSRS/SSAS) or have you moved to towards newer tools (e.g. Tableau, QlikView)? Applications, Architecture/Strategy

29 Aug 2013
6 / 347
QA3517

General Software Providers Does your organisation use a General Software Large Account Reseller (LAR)? Supplier Management/Procurement

19 Aug 2013
3 / 588
QA3516

Oracle eBusiness Suite - Sourcing Module Do you have experience of rolling-out Oracle eBusiness Suite - Sourcing Module? Applications, Governance, Programme Management, Supplier Management/Procurement

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