Top Tips

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In light of recent events Members came together to discuss their current challenges with regards to Business Continuity (BC) Planning, This document contains top tips derived from current views and approaches to BC.
Ref: W745 Business Relations, Operations/Service Management
These Top Tips are from a workshop on supplier selection and contract negotiation which was attended by 23 delegates from 16 organisations.
Ref: W698 Supplier Management/Procurement
This report summarises the discussions and conclusions for effective service delivery in a recession.
Ref: W738 Infrastructure, Operations/Service Management
These Top Tips are from a CPI event attended by ten senior people from both public sector and private sector organisations who are directly involved in CPI benchmarking within their own organisation.
Ref: W736 Business Relations
A how-to guide on implementing de-perimeterisation including architectural solutions, what to ask your service provider for and technical solutions assessments
Ref: W712 Architecture/Strategy, Security/Business Continuity
This report summarises the discussions and conclusions from the Change, Configuration & Release Management: Achieving an Holistic Approach event.
Ref: W711 Operations/Service Management
This report contains tips and best practices for establishing effective SLAs.
Ref: W746 Operations/Service Management
This report contains tips and best practices for establishing effective SLAs.
Ref: W748 Operations/Service Management
These Top Tips cover the discussions and outcomes from the workshop on IT Budgets & Business Relations in a Recession.
Ref: W737 Business Relations
These Top Tips are from an online discussion attended by nine senior managers from a variety of backgrounds and industry sectors all with experience of data warehouses within large organisations.
Ref: W749 Programme Management
These Top Tips come from an on line meeting between nine senior contracts andprocurement executives drawn from eight member organisations, four of whomoperated globally.
Ref: W739 Supplier Management/Procurement
These Top Tips summarise the findings and best practice recommendations from the PCI DSS conference which was attended by 54 delegates from  33 large organisations. 
Ref: W721 Governance, Operations/Service Management, Programme Management, Security/Business Continuity
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