Forum members Warwickshire County Council have supplied this Excel spreadsheet used to help manage the Identity Cost Lifecycle.
Forum members SThree, an international specialist recruitment services organisation, have supplied this example Social Media Policy. This version is in German.
Forum members SThree, an international specialist recruitment services organisation, have supplied this example Social Media Policy. This version is in English.
Chris North, Information Security Manager, Gazprom, provided The Forum with an example of an MDM Letter of Agreement that can be adapted for use within your organisation.
The attached conditions can apply to all workers, contractors and consultants that have been authorised to access networks and systems using personal mobile devices.
A Corporate IT Forum member created the attached metrics template at the Business Process Transformation workshop.
This Excel template has been provided by a member organisation from the pharmaceutical sector which they use to monitor and track relationships with some of their vendors. Click the 'download' button to the right to access and adapt for your own use.
During the course of the CPI Best Practice Workshop (8th July 2010) attendees came up with a list of direct, indirect and overhead costs that should be considered when benchmarking any IT service.
40 Delegates from 33 Organisations representing multiple industry sectors, shared their approaches to Asset Management; discussing the challenges of monitoring assets, installations & upgrades and in achieving and maintaining licence compliance.
This event was attended by 20 IT managers from 15 organisations all with professional responsibilities associated with Configuration management. Two organisations presented their recent experiences of working with a CMDB. The report contains a tools chart with comments and assessment ratings for both CMBD and Discovery tools, used by the 15 organisations present.
This document was produced by participants to assist in identifying gaps in supplier services, rather than solely focusing on what they currently provide. It covers: Relationships, Terms and conditions, Voice, Data, Coverage, QoS and Service Management.
This is a self assessment template that can be used to start discussions on the impact of business and IT policies on any 'Green Agenda' that is under review.
Delegates rated the Identity and Access management tools.