QA721 raised the issue of rationalising IT suppliers and, where possible, standardising the nature of contracts to cut costs and streamline the approach to contract management. This workshop was essentially about merging contracts across disparate suppliers with view to deriving business benefit. In some cases, contract rationalisation was linked to outsourcing.
Download this Corporate IT Forum Output Report. The report has been produced from input from ten delegates representing eight organisations. Represented industries included media, financial services, pharmaceuticals, manufacturing, restaurants and the public sector. A case study on 'Datacentre Build with Eco-cooling' is central.
This report is based on a presentation delivered by a Project Manager of a major airline about a project which was the Innovation Category winner in the Forum's Real IT Awards in 2008.
The aim of the workshop is to enable delegates to share experiences and information regarding their Quality Assurance structures and to look at how effective they are in providing a service to the I.T. function
IT Risk & Service Continuity Management is a complex process in itself, as it calls for the accurate identification of the whole IT estate as well as the business processes that estate serves so as to create a mapping between the two, used to determine which are the most critical services to protect against unplanned downtime or emergencies.
In today's complex world of cloud computing, social networking, and Bring Your Own Device schemes, maintaining a risk management strategy is a significant challenge, especially when the background landscape comprises budget reductions and resource cuts.
Can you explain Risk Appetite in a simple way to the business? Who owns the various risks? Does owning the controls mean that you own the risk, and vice versa?
Discover the benefits of Service Catalogues and how to design, manage and maintain them.
IT Risk Management is maturing as IT professionals endeavour to understand the current risk appetite of the enterprise and the risk landscape.
What is the a best way to achieve ITSM maturity? Have you reached your service management 'nirvana'?
This report is from the service reporting event which was attended by 20 senior managers from a variety of backgrounds and industry sectors all with experience of service performance reporting within large organisations.
Download the Output Report from this Corporate IT Forum workshop focusing on IT Strategies.
With seismic shifts occurring in IT capability and delivery, predicated against a backdrop of ongoing rapid business change, maintaining a cohesive and comprehensive set of IT strategies corresponding to business strategy has never been more challenging.
Is it possible to establish best practice around IT strategy setting and management? Which frameworks provide the best starting points? As IT and IS be...