Service Transition for Project Managers
A smooth and successful transition into the production environment is a fundamental objective and requirement of any project, but does the formalisation of this process increase costs and complexity?
Service Transition focuses on the management of the processes and functions required to build, test and develop new and changed services. Service delivery and project managers are tasked with learning how to sell the benefits of a good service transition process in order to achieve buy-in from the business and obtain maximum user adoption. The business will be interested in where the value of a process-heavy approach is and how the costs to implement such a transition can be justified.
What does Service Transition best practice look like? How can you determine the optimum level of transition required in a project while ensuring good governance?
- Best practice -the evolution of Service Transition
- Enhancing project methodologies
- Measuring effective Service Transition
As with all Corporate IT Forum workshops, the final agenda will be shaped by delegates to match their specific business needs. The workshop is aimed at specialists but anyone with an interest in these areas will benefit.
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