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Problem Management KPIs
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- Published :
- 09 Jan 2007
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The objective of Problem Management is to minimize the impact of problems on the organisation.
Summary
The objective of Problem Management is to minimize the impact of problems on the organisation. Problem Management plays an important role in the detection and providing solutions to problems (work arounds & known errors) and prevents their reoccurrence. This document is a delegates example of KPI's for Problem Management.
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