Related Future Workshops
- Service Transition for Project Managers (14 Jun 2012)
- Effective IT Service Management (05 Jul 2012)
Related Resources
- IT Supplier Management (Reality Checker)
- Service Transtion for Project Managers (Top Tips)
- Service Transition for Project Managers (Report)
- Demand Management & Service Strategy (Top Tips)
- Service Management Maturity 2011 (Reality Checker)
Service Areas
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Demand Management & Service Strategy
Report
- Published :
- 28 Nov 2011
- Type :
- Size :
- 128.82 kB
- Price :
- £295 + VAT
- Delivery :
- By Email
More from this Event
- Demand Management & Service Strategy (Top Tips)
- Demand Management & Service Strategy (Executive Summary)
Download this Output Report generatated from this Corporate IT Forum worskhop, which was attended by 27 IT professionals from 17 different organisations.
Summary
Demand Management can take many forms and, predictably, is never the same in two organisations. It's all about stakeholder management and business culture; ensuring that the business is involved. Is your organisation structured to manage IT demand, and process it through solutions delivery and on to operational support? Streamlining and supporting this often overlooked part of IT can be key to helping turn IT into a results-based department driving supply and contributing to the business rather than a resource-based department.
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