Relationships with Service Providers: HP

This Relationships with Service Providers discussion provides an insight into the challenges experienced by IT organisations working with one such supplier, HP, and insight into strategies and techniques adopted at all stages of the working relationship to improve value delivered to the business.

The discussion focuses on how to manage the key stages of a relationship with a service provider, from negotiation to transition, engagement and renegotiation or exit from the contract.

Download the Report from this Corporate IT Forum discussion.

This Relationships with Service Providers discussion provides an insight into the challenges experienced by IT organisations working with one such supplier, HP, and insight into strategies and techniques adopted at all stages of the working relationship to improve value delivered to the business.

The discussion focuses on how to manage the key stages of a relationship with a service provider, from negotiation to transition, engagement and renegotiation or exit from the contract.

Many of the challenges discussed are considered to be generic, and applicable to any large service organisation, but several are specific to HP and stem from the company's particular history and culture.

There were 23 representatives from 15 organisations from a wide cross-section of sectors attending this discussion, hosted by The Corporate IT Forum.