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ITIL Maturity
Reality Checker
- Published :
- 31 Aug 2009
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- Size :
- 45.67 kB
How mature are your organisation's processes?
Summary
ITIL is in wide use across the membership with many stating they had version 2 in place. When asked about version 3 only a few were confident of their implementation to say it was 'in place'; the majority were at the planning stages.
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