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Unified Communications
Reality Checker
- Published :
- 30 Jun 2009
- Type :
- Size :
- 23.24 kB
- Price :
- £25 + VAT
- Delivery :
- By Email
Coined in reference to the move of voice from the PBX to an IP network; Unified Communications (UC) now encompasses all forms of communication from presence through to email, messaging and mobile. Analysts and strategists have claimed that effective UC implementations can dramatically change enterprise productivity and efficiencies, but that poor implementations could 'be disruptive instead of productive'.
Summary
Coined in reference to the move of voice from the PBX to an IP network; Unified Communications (UC) now encompasses all forms of communication from presence through to email, messaging and mobile. Analysts and strategists have claimed that effective UC implementations can dramatically change enterprise productivity and efficiencies, but that poor implementations could 'be disruptive instead of productive'.
Very few members responded to this Reality Checker leading the Forum to surmise that unified communications is not a priority at this time amongst the membership.
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