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IT Service Management Maturity
Presentation
- Published :
- 11 Nov 2010
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- Size :
- 337.78 kB
More from this Event
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What is the a best way to achieve ITSM maturity? Have you reached your service management 'nirvana'?
Summary
This case-study presentation was delivered by the Senior IT Specialist for a UK based financial services company and talked about their home-grown process maturity measurement model.
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