'Collaboration' as a capability is rising rapidly up both business and IT priority lists.
With the strategic objective of enabling individuals and teams to find each other and the information they need; organisations have been investing substantially in software platforms and solutions (and their usage processes).
Members of The Corporate IT Forum wanted to understand whether Collaboration was 'mature', and whether productivity was increasing. Had knowledge exchange and sharing changed the culture of their organisations and shown up in the bottom line?
In June 2011 a Reality Checker survey was conducted which received 121 responses from over 50 organisations. Key findings show that investment is becoming strategic, benefits are being realised in travel and teamwork and IT users are more likely to use the solution than users across the business. Contributing organisations represent an annual IT spend of £10.3 billion and employ over 1.35 million people.
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