Question and Answer Service

26 Mar 2013
0 / 191
QA3456

SAP Test Manager Job Description Does anyone have a job description for an SAP Implementation Test Manager that they could share? Applications, HR

21 Mar 2013
1 / 242
QA3455

CCTV Policies Review Has any other Forum member who has CCTV in their estate undergone a review of their CCTV policy recently in terms of content and legislation? What items and considerations should be taken into account when undertaking a review like this? Governance, Security/Business Continuity

20 Mar 2013
2 / 200
QA3454

SAP Business Readiness Does anyone have any best practice guidelines or methodologies for SAP business readiness - not just text book theories, but ones that they have successfully implemented and used? Any other "lessons learned" or pointers would also be useful. Applications, Business Relations, Programme Management

19 Mar 2013
3 / 235
QA3453

Calculating the Cost of Running an IT Service How do you calculate the ongoing operational costs of running an IT service? Governance, Operations/Service Management, Programme Management

19 Mar 2013
3 / 251
QA3452

Mobile Technology to Enable Smarter Working for Customer Facing Staff What mobile technologies are you using to help your staff simplify processes, reduce paper based work and improve the customer experience? Architecture/Strategy, Operations/Service Management, Technologies

18 Mar 2013
2 / 291
QA3451

Creating a Business Intelligence Competency Centre Does anyone have any opinions or success stories around successfully integrating big data analytics, data science and analytical modelling into a BI team? Has anyone successfully developed a Business Intelligence Competency Centre? What story can you share if you have? Applications, Architecture/Strategy, Governance, Technologies

15 Mar 2013
1 / 165
QA3450

Oracle Business Activity Monitoring Tool Does anyone have any direct experience of the Oracle Business Activity Monitoring (BAM) product that they could share? Applications, Operations/Service Management, Technologies

14 Mar 2013
8 / 248
QA3449

Technical Architect Job Description Does anyone have a decent Technical Architect (Group level) Job Description that they could share? Architecture/Strategy, HR

13 Mar 2013
0 / 251
QA3448

IBM WESB Version to Version Upgrade Experience Have you performed a 'version to version' upgrade of IBM WESB 6.2 to 7.x and are willing to share your experience? Applications, Architecture/Strategy

12 Mar 2013
0 / 185
QA3447

Application Modification and Enhancement Management How do you approach and manage the release and deployment of new or modified functionality and enhancements across multiple instances of a standard code base but avoid the modification of the base code itself? Any information on lessons learnt, standard frameworks, processes or tools used would be welcomed. Applications, Governance

11 Mar 2013
3 / 185
QA3446

IT as a Cost Centre Is it possible for the CIO to run the IT Function in the same way that a CEO runs the Business? If it is, what hints and tips can be offered in how to do this. Business Relations, Governance, Operations/Service Management

11 Mar 2013
6 / 213
QA3445

Measuring the Value of Enterprise Architecture How do you measure the value of Enterprise Architecture activities? Architecture/Strategy

08 Mar 2013
4 / 451
tISSQA258

Supplier Security Risk Assessments Do you security risk assess your suppliers and how much effort does this involve? Security/Business Continuity

06 Mar 2013
1 / 170
QA3444

Business Service Levels for External Suppliers Has anybody successfully implemented true end-to-end business service levels at a higher level with external service providers? Applications, Architecture/Strategy, Infrastructure, Operations/Service Management, Supplier Management/Procurement

01 Mar 2013
1 / 151
QA3443

Virtual Tape Libraries Are Virtual Tape Libraries cost effective and trouble free? Have they lived up to your expectations? Infrastructure, Operations/Service Management, Technologies

28 Feb 2013
6 / 326
QA3442

IT Strategies When developing an IT Strategy, do you benchmark it against other companies? Are there companies that are held in high regard as "Best Of Breed" with respect to their IT Strategy, or that people aspire to be like? Why are they so highly regarded? Architecture/Strategy

28 Feb 2013
1 / 141
QA3441

Audit Tools for Plant Production What audit tools do you have experience of, which may be suitable in plant production environments? Applications, Operations/Service Management

27 Feb 2013
2 / 188
QA3439

Open Source Partners Which Open Source partners have been used successfully by members? Architecture/Strategy, Supplier Management/Procurement, Technologies

27 Feb 2013
8 / 306
QA3440

Apple's MDM Have you used or evaluated Apple's MDM solution? Operations/Service Management, Security/Business Continuity, Technologies

26 Feb 2013
1 / 280
QA3438

Managing Apple App Purchases Do you manage App purchasing across the organisation centrally or through individual cost centres? Supplier Management/Procurement

25 Feb 2013
0 / 251
QA3437

Experiences of VMware's VMTurbo Does anyone have any feedback, good or bad, about VMware's VMTurbo? Architecture/Strategy, Infrastructure, Operations/Service Management

22 Feb 2013
3 / 200
QA3436

Data Replication Software What software tools do you use or have experience of for replicating data from one database to another? Applications, Infrastructure, Technologies

21 Feb 2013
5 / 237
QA3435

Headcount Ratios for HR & IT Staff What is your ratio of IT to HR staff? HR, Benchmarking

21 Feb 2013
3 / 217
QA3434

Project Delivery as a Managed Service Has anyone engaged with a third party to provide Project Management/Delivery and Business Analysis? If you have, what KPIs and SLAs are in place and how are they managed? Has it been successful or unsuccessful? Programme Management

20 Feb 2013
7 / 186
QA3433

Information Assurance - Increasing Employee Understanding How have you shaped cultural and educational awareness of Information Assurance and Security within your employee base?  Have you contracted any 3rd party assistance with this, or used similar tools as highlighted in the background below? Security/Business Continuity