Question and Answer Service

19 Apr 2012
1 / 131
QA3276

Oracle WebCenter Do you have any experience of using Oracle WebCenter to develop simple Web Applications?  What pros and cons need to be looked out for? Applications, Technologies

19 Apr 2012
20 / 296
QA3275

Internal Customer Engagement Process What process or model do you use to allow internal customers and users to submit their requirements to the IT department before it becomes a formal project? Business Relations, Programme Management

18 Apr 2012
6 / 148
QA3273

Labour & Workforce Management Tools Do you have any recent experience of procuring labour or workforce management software? It needs to have the following capabilities: Forecasting and scheduling Workforce tracking Absence management  Applications, HR, Programme Management

17 Apr 2012
9 / 138
QA3272

Active Directory Upgrade Can you recommend a vendor or integration partner to help with a project to upgrade MS Active Directory (AD) from 2003 to 2008R2? Applications, Architecture/Strategy, Infrastructure

13 Apr 2012
1 / 90
tISSQA245

Next Generation Firewalls What features do you look for in a next generation (application aware) firewall? Security/Business Continuity

13 Apr 2012
3 / 167
QA3271

BlackBerry OS Updates & Compatibility How do you manage operating system updates on BlackBerry devices to ensure compatibility with third party applications? Applications, Operations/Service Management, Technologies

12 Apr 2012
8 / 147
QA3270

Meeting Room Connectivity How much network connectivity do you deploy in conference rooms? What ratio of fixed ports to seats do you use, and is your wireless connectivity implemented with inbuilt resilience? Infrastructure, Operations/Service Management, Technologies

28 Mar 2012
4 / 104
QA3267

Splicecom IP Telephony Have you used or researched Splicecom as a supplier for IP telephone systems? Infrastructure

28 Mar 2012
0 / 103
QA3268

Cookie Auditing Tools Can you recommend a free cookie auditing tool for websites? Governance, Security/Business Continuity

27 Mar 2012
6 / 105
QA3266

Central Fax Solutions Have you migrated from decentralised fax machines to a central fax solution ('on prem' or cloud based)? Applications, Infrastructure, Operations/Service Management

23 Mar 2012
8 / 150
QA3265

Physical Meeting Room Availability How do you manage physical meeting room capacity and utilisation?  How do you avoid rooms being booked, but then not used? Operations/Service Management

15 Mar 2012
1 / 107
QA3262

Procure to Pay Outsource Suppliers Can you recommend any procure to pay (P2P) suppliers, especially in the accounts payable area. Supplier Management/Procurement

15 Mar 2012
0 / 113
QA3263

Scheduling SSIS with Teradata and Mainframes Do you use SSIS (SQL Server Integration Services) in the same estate as your mainframe and Teradata (the data warehouse), if so can you share any useful tips or advice on job scheduling? Architecture/Strategy, Infrastructure, Operations/Service Management

14 Mar 2012
1 / 117
QA3261

Exchange 2003 to 2010 Upgrade What top tips or lessons can you share regarding an upgrade to Exchange 2010 form 2003? Applications, Operations/Service Management

13 Mar 2012
2 / 100
QA3260

Encore Executive Recruitment Solution Have you used any Cluen Inc products - in particular the Encore Executive Recruitment Solution? Applications, HR

13 Mar 2012
1 / 136
QA3259

Online Backup & DR Suppliers Have you used any of these suppliers for online backup and / or disaster recovery (DR)? ThinkingSafe BrightCloud MTI Technology Operations/Service Management, Security/Business Continuity

12 Mar 2012
6 / 339
QA3258

Change Management - Scheduling & Risk Do you have a mechanism that blocks out dates when the risk for scheduling a Change is deemed already to be high? Operations/Service Management

12 Mar 2012
1 / 214
QA3257

Oracle Fusion 11g SOA Performance Do you have any experience comparing the performance of Oracle Fusion 11g BPEL with Oracle Service Bus? Are you about to embark on development using Fusion 11g and would like to benefit from Shop Direct's experience? Applications, Technologies

07 Mar 2012
0 / 215
QA3256

Batch Processing Metrics Do you measure the batch processing aspect of mainframe processing and if so what measures or targets do you set? Operations/Service Management, Benchmarking

05 Mar 2012
6 / 168
QA3254

Customisable BI Reports Do you know of a technology that can generate customisable reports as PDFs to present to customers? Applications, Architecture/Strategy

02 Mar 2012
7 / 207
QA3253

Personal Cloud Based Storage Do you allow users to access personal cloud-based storage services like SkyDrive? Operations/Service Management

01 Mar 2012
3 / 159
QA3252

Implementing Project Velocity Measurements Have you developed or are you developing metrics to measure the difference new initiatives make to programme or project speed of execution? Programme Management

29 Feb 2012
6 / 181
QA3250

Customer Satisfaction Survey Questions Which questions have you used in your internal customer satisfaction survey? Operations/Service Management

28 Feb 2012
3 / 81
QA3251

Accessibility Catalogue Have you set up a comprehensive Accessibility Catalogue to cater for various employee needs? HR, Operations/Service Management

23 Feb 2012
11 / 236
QA3249

iPad & Tablet Hardware Support Do you use a third party to provide a hot swap and hardware break/fix support service for your tablets? Infrastructure, Operations/Service Management