Question and Answer Service

30 Jul 2012
6 / 130
tISSQA251

IT Security Accreditation Policy What criteria and content is included in your IT security accreditation policy? Security/Business Continuity

26 Jul 2012
11 / 103
QA3332

Application Remediation Issues from IE8-IE9 What issues or level of pain (if any) have you experienced migrating from Microsoft Internet Explorer 8 to IE9? Applications

26 Jul 2012
2 / 131
QA3324

Issues with Oracle and SAP Are you experiencing any issues with SAP and / or Oracle around licensing, service or product quality post acquisition? Supplier Management/Procurement

26 Jul 2012
8 / 85
QA3330

MS Outlook: Display Name Standards Do you use a display name standard in MS Outlook to distinguish between people who have the same first and last names? Applications, Operations/Service Management

26 Jul 2012
5 / 158
QA3331

Becoming a Proactive IT Department What changes have you instigated to change the culture and become a valued partner and provider of IT services? Business Relations, Operations/Service Management

24 Jul 2012
2 / 94
QA3329

Database Appliances Do you use database appliances and have they: reduced deployment effort and risk? reduced support costs? reduced number of infrastructure support specialisms? reduced data centre power and cooling requirements? Operations/Service Management, Technologies

20 Jul 2012
2 / 153
QA3328

LAN Total Cost of Ownership (TCO) What do you measure to calculate the total cost of ownership (TCO) of your LAN network? Operations/Service Management, Supplier Management/Procurement, Benchmarking

20 Jul 2012
1 / 78
QA3326

Effective Translation Tools Have you had to translate a high volume of documents in MS Office format and what was the most effective approach you used to do it? Applications, Technologies

19 Jul 2012
1 / 130
QA3325

Availability Management Process Can you share your (ITIL aligned) Availability Management Process and what is included in the document? Operations/Service Management

17 Jul 2012
12 / 135
tISSQA250

Secure Email Solutions What secure email solution do you use to send encrypted mail and sensitive attachments? Security/Business Continuity

16 Jul 2012
5 / 73
QA3323

NFC Applications Apart from payment, what other uses are you investigating for near field communication (NFC) technologies? Technologies

16 Jul 2012
4 / 146
QA3318

Agentless Asset Management Discovery Tools Do you use an agentless asset management (AM) discovery tool and would you recommend it? Infrastructure, Operations/Service Management

16 Jul 2012
3 / 94
QA3322

Global Data Centre Providers Can you recommend a data centre provider in Asia, Europe or the USA? Infrastructure

13 Jul 2012
1 / 120
QA3321

Oracle Business Process Composer Are you using Oracle Business Process Composer for Business Analysis? Applications, Business Relations

12 Jul 2012
2 / 114
QA3320

Virtualised Desktop Migration What strategy did you adopt for migration to a virtualised desktop? Infrastructure

11 Jul 2012
2 / 129
QA3319

Retention & Deletion Policy for PCI Do you have a template for a card data retention and disposal policy that you've used or are intending to use to satisfy PCI requirement 3.1 that you can share? Governance, Security/Business Continuity

06 Jul 2012
5 / 91
QA3315

Enhancing Existing Solutions for Internal Market Do you suggest and produce solutions for the Business to purchase internally? Architecture/Strategy, Technologies

29 Jun 2012
2 / 222
QA3317

BYOD Service Integration How have you integrated BYOD into your IT Service offerings? Architecture/Strategy, Operations/Service Management

28 Jun 2012
5 / 109
QA3316

Replacing a Corporate Intranet What up to date functionality do you have on your internal Intranet to ensure engagement with the user base? Applications, Business Relations

28 Jun 2012
4 / 99
QA3314

ePrivacy & Cookies Implementation Have you updated your websites to comply with this directive outside of the UK? Business Relations, Governance

28 Jun 2012
5 / 129
tISSQA249

Influencing & Working with Security Suppliers Would you be able to participate in proactive discussions with selected suppliers as a member of tISS and on behalf of your organisation?  Which suppliers would you like tISS to initiate a discussion with? Security/Business Continuity

25 Jun 2012
1 / 104
QA3313

Mature Enterprise PMOs Do you have experience of establishing an enterprise project management office (PMO) that you can share? Programme Management

22 Jun 2012
3 / 91
QA3311

Managed Print Services Have you used Kalamazoo (KZ) for managing printer maintenance and consumable replenishment? Operations/Service Management, Supplier Management/Procurement

21 Jun 2012
0 / 100
QA3312

Serviced Offices Do you use serviced offices throughout the world other than Regus? Operations/Service Management

18 Jun 2012
3 / 171
QA3309

Corporate Learning Systems Which corporate learning systems do you use and what experiences can you share? Applications, HR