Question and Answer Service

06 Dec 2012
0 / 267
QA3391

Red Hat Enterprise Virtualisation Have you implemented Red Hat Enterprise Virtualisation (REV) and what experiences did you have? Architecture/Strategy, Infrastructure

04 Dec 2012
1 / 326
QA3393

Cost Savings & VMware Have you introduced VMware vCenter Operations Management Suite (vCOPS) and have you realised any cost savings? Infrastructure

04 Dec 2012
2 / 228
QA3392

Casework Management Tools Do you use a licenced product to manage casework and Outlook integration without heavy customisation? Applications

29 Nov 2012
3 / 207
QA3390

Deploying Thin Client Desktops Did you employ a big bang approach or did you migrate one part of the business at a time? Infrastructure

26 Nov 2012
4 / 349
QA3389

SharePoint 2010 Web Services How have you structured SharePoint web services to allow easy storage and retrieval of a large number (30K+) of documents? Infrastructure

20 Nov 2012
10 / 272
QA3388

Disaster Recovery Testing Do you have a specialist team for testing your disaster recovery plans for each system or is it completed by the application / system specialists who support the systems? Applications, Operations/Service Management, Security/Business Continuity

20 Nov 2012
5 / 209
QA3386

BT for Desktop Service Do you use BT as a supplier for desktop services? Infrastructure, Supplier Management/Procurement

19 Nov 2012
5 / 310
QA3387

Specialist Career Pathways Does your company have a structured programme to develop specialist career pathways? HR

15 Nov 2012
2 / 316
tISSQA254

Data Encryption at Rest To what extent has data encryption at rest been employed in your organisation, in particular where co-location / multi-tenant facilities are in use? Security/Business Continuity

13 Nov 2012
10 / 390
QA3385

Transfers, Leavers & Asset Management How does the business inform your IT team of moving or leaving employees and is this linked to your asset management process? Business Relations, HR

13 Nov 2012
5 / 434
QA3384

BYOD Mobile Proliferation Are you running a scheme to proliferate the use of personal mobile phones? Infrastructure

13 Nov 2012
0 / 229
QA3383

IBM CICS Transaction Server Is IBM CICS (Customer Information Control System) Transaction Server viewed as a strategic application hosting platform for your organisation, and if so, what types of workload do you choose to run there? Applications

07 Nov 2012
2 / 364
QA3382

IT Capability Maturity Framework Do you use the IT Capability Maturity Framework (IT-CMF) from the Innovation Value Institute? Business Relations, HR

06 Nov 2012
2 / 245
QA3381

Optical Recognition Software Do you use OCR software to automatically process purchase invoices?  Do you have any experience with INVU? Supplier Management/Procurement

30 Oct 2012
1 / 275
QA3380

File Archiving Challenges What technical problems have you encountered in implementing file archiving? Architecture/Strategy

30 Oct 2012
5 / 339
QA3378

Multi-System Recovery After Outage Do you have a process in place to control how and in which order systems and / or hardware is brought back 'online' after an outage or power loss?  Can you share the main details? Operations/Service Management

30 Oct 2012
5 / 468
QA3379

Project Resource Conflicts What tool do you use to ensure that there aren't conflicts with project resources with con-current projects or delayed and over-running projects. Programme Management

29 Oct 2012
3 / 335
QA3377

MS Lync and Cisco Telephony Interoperation Do you have experience of Microsoft Lync and Cisco VoIP seamlessly working together? Infrastructure

19 Oct 2012
0 / 273
QA3375

IBM & Software Asset Management Have you involved IBM in your software asset management (SAM) process? Infrastructure, Supplier Management/Procurement

19 Oct 2012
6 / 282
QA3376

Controlling Mobile Data Roaming Costs Have you found a consistent way to minimise costs of using data abroad on Smartphones (BlackBerry and Apple devices)? Are there any tariffs that can be leveraged to bundle the data cost? Operations/Service Management, Supplier Management/Procurement

19 Oct 2012
2 / 199
QA3374

IBM Blueworks Evaluation Have you evaluated or used IBM Blueworks? Did you evaluate it against a comparable Microsoft product and if so what was it? Architecture/Strategy, Business Relations

11 Oct 2012
5 / 337
QA3371

MS Licensing for VDI What license methods do you use for your VDI environment and are there any pitfalls to watch out for? Infrastructure, Supplier Management/Procurement

11 Oct 2012
5 / 396
QA3372

Change Management & Agile Development Have you integrated Change Management with Agile software development? Operations/Service Management, Programme Management

10 Oct 2012
8 / 216
QA3373

Support Contract Renewal Overlap In your opinion, how much overlap would be required between a new provider starting a support and maintenance contract and the incumbent provider exiting? Applications, Supplier Management/Procurement

09 Oct 2012
3 / 216
QA3370

Specification Document for Outsourced ICT Services Can you share your breakdown of headings for outsourced services in an outcome based spec (or, better still, a redacted spec itself!)? Supplier Management/Procurement