Value from Research Providers
QA3125 raised on 22 Jul 2011 
Architecture/Strategy, Supplier Management/Procurement

Question

Do you measure the value your organisation gets from external learning and research providers like The Corporate IT Forum, Gartner or Forrester?

Organisations measure value in different ways from money saved through to high usage.  The majority believe that measuring usage (document downloads, web hits, events attended, etc.) shows the value obtained from a subscription.  Others use the cost saved if a subscription had not been purchased.  Regular meetings are recommended to ensure that the most appropriate users have access to the service.  A more value-oriented view, including feedback on analyst interactions and meetings was also popular.

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"The Corporate IT Forum is a fantastic level check, free of vendor sell and consultancy hype. I like the open sharing of experience…"

"We get valuable knowledge and experience from members of The Corporate IT Forum. This helps us to make better and informed decisions to reach our business goals…"

"The knowledge from other people on what they are doing/have done is invaluable to my team"

"The workshop validated the marketplace for supplier apps; participants were of a uniformly high standard; personally, I value highly the ethos of the Forum in the fact that it is supplier independent"

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