Question and Answer Service

10 Jan 2013
3 / 177
QA3417

Social Networking & SharePoint 2010 Are you using the social networking features of SharePoint 2010? Architecture/Strategy

09 Jan 2013
1 / 400
QA3416

Considering the G-Cloud Are you looking to utilise the G-Cloud information as a preferred supplier list or 'White List' when procuring cloud services?  In particular, utilising information on work already done for security levels / supplier audits etc. Architecture/Strategy, Supplier Management/Procurement

09 Jan 2013
0 / 212
QA3413

Oracle Business Transaction Management Software Are you using, or considering using, Oracle's Business Transaction Management software (or similar) to monitor and manage the health of your Middleware stack? Applications

08 Jan 2013
13 / 402
QA3414

Business Intelligence Teams Where is the Business Intelligence (BI) team located within your organisation and why? Architecture/Strategy, Business Relations

08 Jan 2013
4 / 251
QA3412

Requirements for Research Services Can you share the requirements you used to choose a research service like Gartner or Forrester? Architecture/Strategy, Business Relations

07 Jan 2013
4 / 246
QA3411

KPI Reporting Formats Would you be willing to share your organisation's statistics and KPI reporting formats? Operations/Service Management

07 Jan 2013
1 / 179
QA3410

Software ESB as a Web Service Gateway Do you use an externally facing, software ESB product (either open or vendor-based) as a web service gateway, rather than a hardware device? Applications, Architecture/Strategy

07 Jan 2013
0 / 190
QA3409

Data Migration - SQL SSIS or mvBASE Do you have any experience in using mvBASE as a data migration platform? How does it compare to SQL SSIS? Applications, Architecture/Strategy

03 Jan 2013
7 / 311
QA3407

Change Ticket Lead Time What sort of lead times do you have to control minor, significant or major Changes? Operations/Service Management

03 Jan 2013
1 / 224
QA3408

Oracle Utilities Have you used or evaluated Oracle Utilities?  What have been your experiences with this product? Applications, Supplier Management/Procurement

21 Dec 2012
10 / 331
tISSQA256

Data Classification Levels Do you use data classification to inform data handling and records retention? If so, how many levels do you use across your organisation to classify data? Security/Business Continuity

20 Dec 2012
3 / 286
QA3406

IT Efficiency Opportunities What examples of efficiencies successfully implemented by IT in your organisation can you share and how have they generated benefits to IT and the rest of the business? Architecture/Strategy, Infrastructure, Operations/Service Management, Programme Management, Supplier Management/Procurement, Technologies

20 Dec 2012
5 / 287
QA3405

Upgrading Oracle from 10g to 11g Have you upgraded from Oracle 10g to 11g, and if so how problematic did you find it and how did it compare to previous upgrades? Applications

19 Dec 2012
6 / 272
QA3404

Escrow What escrow costs have you encountered on software applications? Applications, Supplier Management/Procurement

19 Dec 2012
3 / 210
QA3403

Enterprise Software Licensing Models What sort of license model do you have on your more niche applications? Supplier Management/Procurement

18 Dec 2012
7 / 297
QA3402

Framework Agreements Have you conducted a review of Framework Agreements? Supplier Management/Procurement

18 Dec 2012
5 / 378
QA3400

Reporting IT Performance to Senior Management What KPIs do you report to the Business and how do you show the value that IT can provide? Business Relations, Operations/Service Management

17 Dec 2012
0 / 1042
QA3401

BMC Remedy Requester Have you implemented Remedy Requester in addition to an existing Remedy deployment and if so approximately how long did it take? Operations/Service Management

10 Dec 2012
2 / 229
QA3399

Reconciliation Tools What reconciliation tools have you evaluated, discarded or adopted? Architecture/Strategy

10 Dec 2012
3 / 386
tISSQA255

Acceptable Wireless Usage Policy Can you share the details of your organisation's wireless usage policy and do you have a template for a secure wireless configuration? Security/Business Continuity

07 Dec 2012
1 / 384
QA3397

Virtual Collaboration Adoption What are you doing to address the challenge of human behavioural change represented by trying to change the way people work through the introduction of virtual collaboration tools? Business Relations, HR

07 Dec 2012
1 / 182
QA3398

Magento eCommerce Platform Experiences Have you used or evaluated Magento to run transactional websites? Applications, Technologies

07 Dec 2012
1 / 324
QA3396

Capacity Management Tools for VMware Which tool do you use to manage and monitor capacity across your VMware environment and what was the ROI on implementing the tool? Infrastructure

07 Dec 2012
2 / 380
QA3395

Internal Cloud Capacity How are you managing the capacity of VMs, SAN, and Exadata components? Architecture/Strategy, Infrastructure

06 Dec 2012
3 / 267
QA3394

CSI for Service Design and Transition What have you done in the way of practical options for Continual Service Improvement of Service Design and Transition to ensure industry best practice? Operations/Service Management