Top Tips
Order by :
Name | Date | [ Ascending Order ]
This report summarises the discussions and conclusions for effective service delivery in a recession.
Ref: W738 Infrastructure, Operations/Service Management
These Top Tips are from a CPI event attended by ten senior people from both public sector and private sector organisations who are directly involved in CPI benchmarking within their own organisation.
Ref: W736 Business Relations
A how-to guide on implementing de-perimeterisation including architectural solutions, what to ask your service provider for and technical solutions assessments
Ref: W712 Architecture/Strategy, Security/Business Continuity
This report summarises the discussions and conclusions from the Change, Configuration & Release Management: Achieving an Holistic Approach event.
Ref: W711 Operations/Service Management
This report contains tips and best practices for establishing effective SLAs.
Ref: W746 Operations/Service Management
This report contains tips and best practices for establishing effective SLAs.
Ref: W748 Operations/Service Management
These Top Tips cover the discussions and outcomes from the workshop on IT Budgets & Business Relations in a Recession.
Ref: W737 Business Relations
These Top Tips are from an online discussion attended by nine senior managers from a variety of backgrounds and industry sectors all with experience of data warehouses within large
organisations.
Ref: W749 Programme Management
These Top Tips come from an on line meeting between nine senior contracts andprocurement executives drawn from eight member organisations, four of whomoperated globally.
Ref: W739 Supplier Management/Procurement
These Top Tips summarise the findings and best practice recommendations from the PCI DSS conference which was attended by 54 delegates from 33 large organisations.
Ref: W721 Governance, Operations/Service Management, Programme Management, Security/Business Continuity
This report is based on a presentation delivered by a Project Manager of a major airline about a project which was the Innovation Category winner in the Forum's Real IT Awards in 2008.
Ref: W725 Architecture/Strategy
This report is from the service reporting event which was attended by 20 senior managers from a variety of backgrounds and industry sectors all with experience of service performance reporting within large organisations.
Ref: W734 Business Relations, Operations/Service Management
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