Cloud Computing is inevitable, driven by the demand for collaboration and the promise of large financial savings. Using the internet this way poses serious challenges for security departments, this report outlines the direction and approach being proposed by the Jericho forum to deal with these issues.
Co-operative Financial Services (CFS) offered a simple, but successful low cost and innovative approach to the classic problem of IT reporting failing to accurately reflect the customer experience of the IT service provided. CFS wanted to show an approach to the provision of service measures that reflects the End-to- End experience of business customers without the need to invest in complex and costly monitoring and reporting tools. The approach earned CFS a Runner Up award in the Forum’s Real...
Everyone talks about partnership and achieving a 'win-win' situation, when working with other organisations to deliver IT services or projects. Very few really achieve such an objective, despite the reality is that working with partners is often the norm rather than the exception. What then are the ingredients for making partnerships a success both for those parties involved and for the project as a whole?
'Winning Hearts and Minds' very accurately encapsulates the ethos of a healthcare company...
Security Training for users needs constant attention to make it successful alongside all the other messages users are bombarded with. This report covers highly successful approaches used in two global organisations.
This report covers the meeting of Chief Security Officers with representatives of the newly formed (2009) Police Central ecrime Unit
In today’s tough economic climate, organisations are recognising that that making the right decisions regarding investment in and operation of their IT infrastructure is vital. And with no single organisation able to guarantee that they have all the answers, the senior practitioners attending this workshop were able to expand the options and possibilities open to them through exploration of the different approaches taken by a range of other organisations.
Where were you when you found out about the SAP maintenance price increases? No doubt it was memorable, or even a shock.
The workshop, on 10th February, featured presentations on a range of products and plans announced at the show, including Lotus Notes, Domino, XPages and Mashups, followed by a roundtable discussion covering how Lotusphere announcements will affect organisations and product strategies; Experiences of Lotus Product pilots: problems, solutions, workarounds; and Lotus vs. Microsoft - strategies around decision making.
This electronic discussion enabled nine delegates from nine organisations covering various industry sectors to compare and contrast the project management toolsets they used and assess whether or not they are using the right tools, most effectively.
16 Organisations took part in this Forum workshop to discuss the strategy and announcements that emerged from the recent Lotusphere event.
The workshop, on 10th February, featured presentations on a range of products and plans announced at the show, including Lotus Notes, Domino, XPages and Mashups, followed by a roundtable discussion covering how Lotusphere announcements will affect organisations and product strategies; Experiences of Lotus Product pilots: problems, solutions, workarounds; an...
This workshop was conducted using three subscriber videoconference locations linked together and includes summaries of three presentations given by subscribers who are heavy users of videoconferencing in their businesses. Discussions covered both technical and human factors in using videoconferencing and some views on the future direction of some of the vendors and their technology offer.
The event was attended by seventeen senior infrastructure managers, architects and specialists from 10 majo...
The event began with two presentations from subscribers with extensive experience in this area. These were followed by separate breakout discussions on End-to-End Identity Management, the Identity Management Roadmap, and the Bigger Picture in which identity management must operate.