Outsourcing: Control, Risk & Value

Download the Output Report from this discussion that focussed on on why and how organisations should outsource IT services, and what constitutes best practice in defining and managing such agreements. Specifically, the workshop considered reducing risk, driving value and improving within outsourced relationships at all stages, from negotiation to re-negotiation and re-tendering.

Summary

This report has been compiled from experience shared during a Corporate IT Forum discussion attended by 18 IT professionals with 96 years experience of Outsourcing, representing 12 different organisations spanning the utilities, central government, local government, financial services and professional services industries.

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