This case-study presentation and ensuing Q&A was initiated by an online subscriber question (QA2259) and attended by 39 delegates from 21 organisations across Legal, Finance, Energy, Pharmaceutical, Local Government, Central Government, Travel and Retail industry sectors.
The report describes the different approaches to roles and responsibilities within each of the disciplines and describes practical approaches to managing them in the real world
While waterfall development methodologies dominate in most enterprises an increasing number of organisations are considering or have started to use ‘Agile’ methodologies in an attempt to improve delivery of systems to the business. This event consolidates the views of 15 project managers on where ‘Agile’ developments are most likely to succeed and how to get them delivered.
Desktop performance what does ‘good’ really look like when both service and costs are taken into account? What additional issues need to be managed when an outsourcer is involved? Representatives from four global companies discuss ways to be successful in the desktop arena.
Desktop performance what does ‘good’ really look like when both service and costs are taken into account? What additional issues need to be managed when an outsourcer is involved? Representatives from four global companies discuss ways to be successful in the desktop arena.
16 Delegates from 14 organisations representing the construction, energy, finance, government, retail and manufacturing industry sectors attended this third event in the Collaboration workshop programme; ‘Improving Collaboration, Communication & Productivity across the Enterprise’. The discussion set out to assess members’ strategies & technologies, and examine infrastructure impacts & requirements.
Delivering Data Classification projects that successfully work in practice is very difficult, but it can be done protecting organisations from damaging losses both financial and of brand reputation. This paper outlines the key steps in making such projects work from inception through to daily use by business users
Delivering Data Classification projects that successfully work in practice is very difficult, but it can be done protecting organisations from damaging losses both financial and of brand reputation. This paper outlines the key steps in making such projects work from inception through to daily use by business users
The drive to unify communications voice, data, fixed, and mobile; comes from both business users and technology vendors. This report explores how much of this of this is possible and where progress might be made as well as flagging the pitfalls and 'gotchas' from organisations who have been there.
13 Delegates from 12 organisations representing the Financial, Central Government, Tourism, Energy & Travel Industry sectors shared their experiences around tools currently in use, and how best to implement and manage solutions across the organisation.
The report covers key areas Enterprise Architecture, and Business Process Management, that make a contribution to driving business value and agility. Clearly these areas would benefit from working more closely with each other, and some organisations are beginning to make progress in this area
"Organisations vary widely in the scope of their Account management role, which may include some or all of these: communication facilitation of strategy and standards, planning and support, delivery and relationship management. Solutions and recommendations are provided for dealing with key challenges people typically find with the role: lack of IT flexibility, authority, credibility, business engagement, gaining awareness, and dealing with SLA’s.
Comparisons of the role responsibilities and ...