Relationships with Service Providers - HP
Developing better relationships with HP. HP is a key supplier for many enterprises – attend this workshop and share experiences with your peers.
Delivering ‘Value for Money’ from supplier relationships remains critical for corporate IT. HP is a key IT supplier for many enterprises, and the relationship between the business and HP is crucial to success.
The nature of the strategic relationship is central, and there may be both difficulties and significant positives here. Governance can clearly help frame the relationship and contracts, but how effective is this in practice? Other key questions also need to be considered – is there good engagement with the business? What are the issues around negotiation and re-negotiation?
Understanding relationships with service providers has been an ongoing focus amongst Forum members, as evidenced by this recent Q&A discussion. This workshop will give a unique insight into these and other issues, as well as provide the opportunity to share and learn from the experience of corporate IT peers - the goal is to help develop a better relationship with HP.
In sharing and learning from each others’ approaches to supplier relationships with HP, delegates will be better positioned to support, measure and improve their management strategies.
Who should attend
The final agenda will be developed through consultation amongst delegates, provisional discussion areas are:
- Engagement with the business
Relationship with the business (Strategic Partnership)
Ability to deliver SLAs
Due diligence skills - success and completeness
Quality of and access to reference sites
Negotiation & re-negotiation
HP as an outsourcer/Service Management Integrator - strengths, weaknesses
"The Corporate IT Forum is a fantastic level check, free of vendor sell and consultancy hype. I like the open sharing of experience…"
"We get valuable knowledge and experience from members of The Corporate IT Forum. This helps us to make better and informed decisions to reach our business goals…"
"The knowledge from other people on what they are doing/have done is invaluable to my team"
"The workshop validated the marketplace for supplier apps; participants were of a uniformly high standard; personally, I value highly the ethos of the Forum in the fact that it is supplier independent"