(Past Event)

Outsourcing: Control, Risk & Value

The trend in outsourcing IT continues to grow - both in the number and value of outsourcing transactions and in the variety of services which are outsourced. IT may wish to reduce costs by outsourcing, but this can conflict with what the business may require.

Some of the most common issues faced by supplier / contract managers include:

  • Addressing the balance of power between customer and outsourcer
  • Contractual negotiation and re-negotiation
  • Reviewing the risk to the business: who is accountable and responsible for the service?

Output

Objectives

Participants will be able to share experiences and develop their approaches to outsourcing, governance, risk and best practice.

Who should attend

IT, supplier or contract managers and those managing and supporting outsourced contracts.

Agenda

 
  • Why outsource?  What should be considered?
  • Defining Outsourced agreements 
  • Governance, managing and reviewing the risk
  • How do you know if you're getting good value?
  • Best practice: Contractual negotiation / re-negotiation / re-tendering
  • Outsourcing Service Management providers
  • The final agenda will be developed through consultation amongst delegates

    Unparalleled Learning

    "The Corporate IT Forum is a fantastic level check, free of vendor sell and consultancy hype. I like the open sharing of experience…"

    "We get valuable knowledge and experience from members of The Corporate IT Forum. This helps us to make better and informed decisions to reach our business goals…"

    "The knowledge from other people on what they are doing/have done is invaluable to my team"

    "The workshop validated the marketplace for supplier apps; participants were of a uniformly high standard; personally, I value highly the ethos of the Forum in the fact that it is supplier independent"

    Tel: +44 (0) 1442 866634
    info@corporateITforum.com

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  • Supplier Governance: Managing Risk (Report Oct 2012)
  • Sourcing Strategies in 2012 (Reality Checker May 2012)
  • Outsourcers: Improving Control, Reducing Risk & Driving Value (Report Jan 2012)
  • Recommended Test Suppliers (Q&A Dec 2011)
  • Indian Daily Rates for Outsourcing (Q&A Aug 2011)
  • Data Centre Strategy (Report Aug 2011)
  • Indexes for Offshore Resource Rates (Q&A Jul 2011)
  • Sourcing Strategies (Reality Checker Apr 2011)
  • Governance in an Outsourced Environment (Report Sep 2010)
  • Managing Outsourced Contracts (Report Feb 2010)
  • Outsourcing (Reality Checker Jan 2010)
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