Related Future Workshops
- Optimising Business Processes (09 Feb 2012)
- Project Management: Resource Scheduling (01 May 2012)
- Process Integration (16 May 2012)
Related Resources
- Corporate IT Forum Strategy Survey 2012 (Reality Checker)
- IT Supplier Management (Survey)
- Service Transtion for Project Managers (Top Tips)
- Service Transition for Project Managers (Report)
- Practical Agile (Top Tips)
Service Areas
This content belongs to:
- The Forum
(Past Event)
Developing a Demand Management Structure and Process
Webinar
- When:
- 15 Sep 2010
(Past) - Ref:
- W815
Event output
- Developing a Demand Management Structure and Process (Report)
- Developing a Demand Management Structure and Process (Executive Summary)
- Developing a Demand Management Structure and Process (Top Tips)
Demand management can take many forms and, predictably, is never the same in two organisations. It's all about stakeholder management and business culture; ensuring that the business is involved. Is your organisation structured to manage IT demand, and process it through solutions delivery and on to operational support? Streamlining and supporting this often overlooked part of IT can be key to helping turn IT into a results-based department driving supply and contributing to the business rather than a resource-based department.
Objectives:
Understand successful structures currently in use across the Forum, discuss best practice around implementing and getting senior management buy-in.
Who should attend:
Business Stakeholders, Enterprise Architects, Business Analysts, Programme and project teams.
Agenda:
Draft Agenda
- Defining Roles and responsibilities
- Getting buy-in: managing communications and ensuring participation
- Taking Decisions - the process flow
